Interactive website features are available through our custom programming and interactive web software options. Typically, these are used to assist either with customer service or sales. We work with you to provide effective results, not distractions from your message or primary products and services.
Custom website programming can make your website come alive or give the user a highly interactive web experience.
There are many options available depending on your business goals and budget. Contact us at 866-912-5666 for more details.
Interaction between you and your customer is the first step towards growing sales. As an affiliate of PGI, eRose Web & Business Services can help you integrate products on new or existing websites or intranets to make the first step simple for both you and your customer!
Live Chat software or KnowledgeBase software helps you to close more sales and provide better customer service. Chat online with your prospects and clients in real-time with all the tools you need to move them towards the buying decision.
Stand out from the cometition and offer cutting-edge customer support to your clients! Make customer service and quick reponse time a priority. These products and services can make your small or medium sized business appear larger.
Giving your customers the option of chatting online with your "Sales" or "Customer Service" Department (through your website) gives you a 3 times better chance to receive the order over someone who does not offer a Live Chat Option, even if you have a sole proprietorship or other small business.
Orders coming from Live Chat service average 35% higher than "non-chatter" sales!
For the business owner that is not computer-literate, this is a great solution to get started right away. Our software is extremely easy to operate and there are no downloads or installation required.
With PGI's LIVE Online Support Software, potential customers visiting your website can instantly interact LIVE with YOU or your company’s Customer Service or Sales Department without picking up the phone.
We use an instant messaging system on any computer or wireless device that saves the details of each conversation in your account for future reference. It is a friendly interaction that is the new wave of customer service! Using this software, your website visitors can get their questions answered by interacting live with your Customer Service or Sales Support Rep….IN REAL TIME!
This software offers online users a higher level of customer satisfaction!
Potential customers visiting a website can instantly interact LIVE with a company's Customer Service or Sales Department without picking up a phone or sending an email.
This online, friendly interaction is the new wave of customer service! With this software, web users/consumers can get their questions answered by interacting live, & online, with a Customer Service or Sales Support Repů.IN REAL TIME! This software offers online users a higher level of customer satisfaction!
Share Knowledge throughout the enterprise. Contribute, Learn and Search your Business..
Offers Customer Service and/or Sales Support a place to store all sorts of information so that these departments have access to critical company information at any time, anywhere.
Any or all information that is stored in this library, we call Knowledge Base, can easily be found through a unique Search Engine created to ensure quick & simple access, therefore improving customer service. Can be used for easy access similar to a secure company intranet.
In PA, NJ, DE Call 610-449-9494
Our focus is to learn about each client's industry and competitors to help them stand apart from the crowd and stress your unique benefits to your future clients. No matter what your business or industry!
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